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Yumello COVID-19 UPDATE

Last updated: 14/08/2020

 

Yumello COVID-19 UPDATE

 

Hi,

We hope you’re all well and copying with the adjustments to everyday life.

We wanted to share an update about how we are managing the Covid-19 situation here at Yumello. As we’re sure you’ll agree, it’s of paramount importance that we keep our team and community safe, while ensuring we can maintain a reliable supply of products for you all. Our team has been working from home since mid March, and we're pleased to say we are successfully managing “business as usual”. We have set up sanitising stations throughout our warehouse, with regular hand cleaning breaks given to the team. Face masks are also available to all colleagues.

 

SHIPPING:

We are working as fast as we can to get your order out to you and most orders are arriving between 2-4 working days. However, due to high demand our courier companies are in some cases (area dependent) taking longer than normal to deliver. Please note that this means your order may take a few days longer to reach you. When you place your order you should receive a link which will let you track your parcel progress. Deliveries no longer need to be signed for to avoid additional contact.

 

We are here to answer any questions you have. Please do feel free to pop us an email to hello@yumello.com and we will look into it for you. If it's about an order, please provide your order number and the email address you used to help us speed up our response.

We really appreciate your patience and continued support for Yumello.

This won't last forever - but while it does, we will be right here, delivering your Yumello treats direct to your front door.

Take care of each other,

The Yumello team

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