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Where did the inspiration for Yumello come from?

You know when you’re half way up a mountain and you have an idea for a brilliant peanut butter brand? Oh – just us then.

We - co-founders Esther and Omar - met trekking in the Atlas Mountains of Morocco, and this is where it all started! Over a decade later we created Yumello inspired by the traditional Berber spread that kept us fuelled on our treks.

Where did the name Yumello come from?

We couldn’t find a word that quite describes how ridiculously tasty our nut butter is, so we’ve invented one. Say hello, Yumello.

Are your nut butters suitable for vegans?

Yes! All our nut butters are suitable for vegans!

Do any of your nut butters contain sugar?

Our nut butters are free from refined sugar! Our flavoured nut butters are sweetened with real dates.

Are your products gluten and dairy free?

Yes! All of our nut butters are free from gluten and dairy.

How long do your nut butters last for?

Once opened, we recommend eating them within 3 months - that shouldn’t be too difficult!

Do you mix the oil in natural peanut butter?

Yes. The natural oils can separate but giving the nut butter a quick stir is all you need to do so it all reaches the same consistency.

Where are your products made?

Our nut butters are made in small batches in the UK.

What are hi-oleic peanuts?

We use hi-oleic peanuts not only because they are more delicious and naturally sweeter than standard peanuts, but they also contain around 30% more good fats (monounsaturated fats rather than saturated*) than standard peanuts, putting them in the same league as avocados and olive oil. *Replacing saturated fats with unsaturated fats contributes to the maintenance of normal blood cholesterol levels as part of a varied, well balanced and healthy lifestyle. Oleic acid is an unsaturated fat.

How can I use your nut butters?

On toast, in porridge, drizzled over banana bread, spicing up a curry…or fresh off the spoon! These are just some of our favourite ways to eat nut butter but take a look at our recipes section for inspiration.

Is peanut butter healthy?

Yes! Nut butter is a great addition to a balanced diet. It's a great source of natural protein, as well as mono-unsaturated fats which help support normal cholesterol levels. It's also packed with fibre for a happy gut!

Is almond butter healthy?

Yes! Almond butter is a great addition to a balanced diet. Like peanut butter, it's a great source of natural protein, as well as mono-unsaturated fats which help support normal cholesterol levels. It's also packed with fibre for a happy gut!

Is tahini healthy?

Tahini contains more protein than milk and most nuts. It's a rich source of B vitamins that boost energy and brain function, vitamin E, which is protective against heart disease and stroke, and important minerals, such as magnesium, iron and calcium.

Do I need to refrigerate my jar of Yumello?

Natural nut butters, like ours, do not need to be refrigerated and are best stored in a cool, dry place like a pantry or cupboard. Room temperature nut butters are softer and easier to stir, making them the perfect texture to spread and drizzle - our personal preference! You can keep them in the fridge for a more spreadable texture.

What is the allergen information for your products?

Please always refer to the allergy advice on the label before consuming anything.

Nut butters & Tahini: not suitable for peanut, sesame or tree nut allergy sufferers.

Why is palm oil so bad?

We have always been 100% palm oil free. Unsustainable palm oil farming is a leading cause of deforestation, orangutans, rhinos and elephants are endangered as their rainforest habitats are cleared to make way for palm oil plantations. As big animal and nature lovers this just doesn't sit right with our values. Keeping our nut butters palm-oil free means they are runnier, as palm oil is traditionally added to nut butters to act as an emulsifier and make them thicker. This does mean sometimes our nut butters need a good stir, but we'll take that.

Is your packaging recyclable?

Jars - Our glass jars are fully recyclable. You can recycle the jars with the lid on. Please make sure you rinse your empty jars before putting them in your recycling bin.

1kg tubs - Our tubs are fully recyclable. Please check with your local authority to confirm what plastic they collect, and make sure you rinse your empty tubs before putting them in the recycling bin.

What does Yumello do to support environmental sustainability?

A few steps we have taken to be a more sustainable company include ensuring our products are free from palm oil and moving from plastic to glass jars. We are always reviewing what we can do to make sure our product is as sustainable as it can be. We are totally committed to a light footprint on the earth and making our products the right way. With this move to glass, we’ve improved the recyclability of our products, as glass is more widely recycled in the UK. Being sustainable is never a job done and that's why we'll always push ourselves to be better and do better for people and the planet. So what's next? 1. Become B-Corp certified and use our business as a force for good. 2. Continue to action ways to reduce our carbon emissions throughout our supply chain and business.

Where can I buy your products online?

Whilst we are stocked in various independent online shops, your best bet is probably Ocado or Amazon. You can also buy from our online shop where you'll be sure to find the full range!

How can I track my order?

Our standard UK delivery is 3-5 working days. When you place your order you should receive a shipping confirmation link which will let you track your order progress.

I want to change my order, what can I do?

Unfortunately you cannot amend your order once it has been placed. If you drop us an email to hey@yumello.com as soon as you can, we may be able to manually change it, if it has not yet been dispatched.

I have a question about my order. How do I get in touch?

Drop us an email to hey@yumello.com! Please include your order number to help us resolve the problem quickly.

Do you ship internationally?

Unfortunately due to the increasing complexity and challenge of crossing borders around the world at the moment, we now only offer delivery to the United Kingdom. However, we are working on it and will certainly do our best to ship abroad in the future!

My order has arrived damaged. What can I do?

Oh no! In the unlikely event that this happens, just shoot us an email at hey@yumello.com with your order number and a picture of the damaged item and we'll be more than happy to take care of it.

Can I return my Yumello order and get a refund?

We really hope you love your order, but if for some reason you change your mind and want to send something back we will accept returns for up to 30 days. Providing we receive the product in its original condition, we'll issue you a full refund.

Do Yumello ever run special offers?

Of course! Sign up to our email newsletter for exclusive offers and be the first to know about new product launches.

How do I use a promo code?

If you have a promo code, you'll be able to enter it at the checkout.

I’m interested in stocking your products in my shop or cafe. How can I get more information?

We’d love to chat to you about stocking our products! Get in touch with Esther at esther@yumello.com to talk about trade.

Can I subscribe and have my favourite nut butters delivered automatically each month?

Of course - we are so pleased you want to set up a subscription. You can personalise your subscription plan with your favourite products and the frequency you'd like them delivered. Not only will you save 10% off every order, but you also get free shipping on orders over £20 from your second order as long as you stay a subscriber.

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