Where did the inspiration for Yumello come from?
Our co-founders Esther and Omar met trekking in the Atlas Mountains of Morocco - and this is where it all started! Over a decade later they created Yumello inspired by the traditional Berber spread that kept them fuelled on their treks.
Where did the name Yumello come from?
After tasting the final recipe for our Salted Date Almond Butter for the first time, Esther couldn’t find the words for how good it was, so she said ‘yumello’ instead…and it stuck!
Are your nut butters suitable for vegans?
Yes! All our nut butters are suitable for vegans!
Do any of your nut butters contain sugar?
Our nut butters are free from refined sugar! Our flavoured nut butters are sweetened with real dates.
Are your products gluten and dairy free?
Yes! All of our nut butters are free from gluten and dairy.
How long do your nut butters last for?
Once opened, we recommend eating them within 3 months - that shouldn’t be too difficult!
Do you mix the oil in natural peanut butter?
Yes. The natural oils can separate but giving the nut butter a quick stir is all you need to do so it all reaches the same consistency.
Where are your products made?
Our nut butters are made in small batches in the UK - in CO2 neutral facilities.
What are hi-oleic peanuts?
Hi-oleic peanuts only grow in a few places in the world - we're really proud to source ours from Argentina. We use them because not only are they naturally sweeter than standard peanuts, but they also contain higher levels of mono-unsaturated fats (the ‘good’ kind), which help support normal cholesterol levels.
Where do you source your argan oil from?
Our argan oil is sourced directly from our female-led partner coop Targanine in the Atlas Mountains of Morocco. This enables us to ensure high quality standards, full traceability and that producers are paid a fair price for their goods, as well as ensuring every Berber woman that processes the argan kernels to make this precious oil earns a fair wage.
What is argan oil good for?
As well as making your hair smooth and silky, Moroccan argan oil is rich in essential nutrients, antioxidants and anti-inflammatory compounds and has a deliciously nutty flavour, making it perfect for nut butter!
How can I use your nut butters?
On toast, in porridge, drizzled over banana bread, spicing up a curry…or fresh off the spoon! These are just some of our favourite ways to eat nut butter but take a look at our recipes section for inspiration.
Is eating peanut butter good for you?
Yes! Peanut butter is a great addition to a balanced diet. It's a great source of natural protein, as well as mono-unsaturated fats which help support normal cholesterol levels. It's also packed with fibre for a happy gut!
Do I need to refrigerate my jar of Yumello?
Natural nut butters, like ours, do not need to be refrigerated and are best stored in a cool, dry place like a pantry or cupboard. Room temperature nut butters are softer and easier to stir, making them the perfect texture to spread and drizzle - our personal preference!
What does Yumello do to support environmental sustainability?
A few steps we have taken to be a more sustainable company include ensuring our production is carbon neutral, our packaging is made from 100% recyclable PET plastic and our products are free from palm oil. We are always reviewing what we can do to make sure our product is as sustainable as it can be. We are totally committed to a light footprint on the earth and making our products the right way.
Why is palm oil so bad?
We have always been 100% palm oil free. Unsustainable palm oil farming is a leading cause of deforestation, orangutans, rhinos and elephants are endangered as their rainforest habitats are cleared to make way for palm oil plantations. As big animal and nature lovers this just doesn't sit right with our values. Keeping our nut butters palm-oil free means they are runnier, as palm oil is traditionally added to nut butters to act as an emulsifier and make them thicker. This does mean sometimes our nut butters need a good stir, but we'll take that.
What is PET plastic?
PET plastic is globally recognised as a safe, non-toxic light material that is 100% recyclable. At the moment, our factory is a glass-free site so we use this to package our nut butters.
What does Yumello do to support the communities in which it operates?
We are helping to change women's lives by sourcing our argan oil directly from our partner coop Targanine in the Atlas Mountains of Morocco. This enables us to ensure high quality standards, full traceability and that producers are paid a fair price for their goods. Targanine’s tight-knit network of cooperatives represent over 300 Berber women who process the argan kernels to make this precious oil, earning a fair wage and achieving financial independence in a rural area with limited work opportunities.
ordering & shipping
How can I track my order?
Our standard UK delivery is 3-5 working days. When you place your order you should receive a shipping confirmation link which will let you track your order progress.
I want to change my order, what can I do?
Unfortunately you cannot amend your order once it has been placed. If you drop us an email to firstname.lastname@example.org as soon as you can, we may be able to manually change it, if it has not yet been dispatched.
I have a question about my order. How do I get in touch?
Drop us an email to email@example.com! Please include your order number to help us resolve the problem quickly.
Do you ship internationally?
Unfortunately due to the increasing complexity and challenge of crossing borders around the world at the moment, we now only offer delivery to the United Kingdom. However, we are working on it and will certainly do our best to ship abroad in the future!
My order has arrived damaged. What can I do?
Oh no! In the unlikely event that this happens, just shoot us an email at firstname.lastname@example.org with your order number and a picture of the damaged item and we'll be more than happy to take care of it.
Can I return my Yumello order and get a refund?
We really hope you love your order, but if for some reason you change your mind and want to send something back we will accept returns for up to 30 days. Providing we receive the product in its original condition, we'll issue you a full refund.
Do Yumello ever run special offers?
Of course! Sign up to our email newsletter for exclusive offers and be the first to know about new product launches.
How do I use a promo code?
If you have a promo code, you'll be able to enter it at the checkout.
I’m interested in stocking your products in my shop or cafe. How can I get more information?
We’d love to chat to you about stocking our products! Get in touch with Esther at email@example.com to talk about trade.
Can I subscribe and have my favourite nut butters delivered automatically each month?
Of course - we are so pleased you want to set up a subscription. You can personalise your subscription plan with your favourite products and the frequency you'd like them delivered. Not only will you save 10% off every order, but you also get free shipping on orders over £20 as long as you stay a subscriber.